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Privacy Policy

A6 Mobile Tyres respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

This policy applies to the website www.a6mobiletyress.co.uk and to enquiries made by phone, email, contact form, or other direct communication.

Who We Are

A6 Mobile Tyres provides mobile tyre fitting, tyre replacement, roadside support, jump starts, battery replacements, recovery support, and related vehicle services across Manchester and the surrounding areas.

For the purposes of UK data protection law, A6 Mobile Tyres is the data controller for the personal information we collect and use.

Information We Collect

We may collect personal information when you contact us, submit an enquiry, request a service, or use our website. This may include:

  • Your name

  • Phone number

  • Email address

  • Vehicle details

  • Location or callout address

  • Details about the service you need

  • Messages or information submitted through our contact forms

  • Website usage information, such as pages visited and how you interact with the site

We only collect information that is relevant to handling your enquiry, providing our services, improving our website, or managing our business.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Provide quotes or service information

  • Arrange mobile tyre fitting, roadside support, or related services

  • Contact you about your booking or request

  • Keep records of work carried out

  • Improve our website, services, and customer experience

  • Manage customer service and follow-up communication

  • Meet legal, accounting, or regulatory obligations

  • Protect our business, website, and customers from misuse or fraud

Under UK GDPR, businesses must have a valid lawful basis for handling personal information, and privacy information should clearly explain how personal data is used.

Our Lawful Bases for Processing

We process your personal information using one or more of the following lawful bases:

Contract
Where we need your information to provide a quote, arrange a booking, attend a callout, or deliver a requested service.

Legitimate interests
Where it is necessary for running our business, responding to enquiries, improving our services, keeping records, preventing misuse, and managing customer relationships, provided your rights and interests do not override those interests.

Legal obligation
Where we need to keep certain records for accounting, tax, regulatory, or legal purposes.

Consent
Where you have clearly given permission, such as agreeing to certain marketing communications or non-essential cookies.

Contact Forms and Enquiries

When you submit a contact form, call us, or email us, we use the information you provide to respond to your enquiry and provide the service or information requested.

Please only provide information that is necessary for your enquiry. You should avoid submitting sensitive personal information unless it is directly relevant to the service requested.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help it function properly, improve performance, and understand how visitors use the website.

Cookies may be used for:

  • Essential website functionality

  • Website performance and security

  • Analytics and visitor insights

  • Improving user experience

Where required, we will ask for your consent before using non-essential cookies. The ICO explains that websites must tell users about cookies, explain what they do, and obtain consent where required.

You can usually manage or disable cookies through your browser settings. Please note that some parts of the website may not work correctly if essential cookies are disabled.

Marketing Communications

We will only send marketing communications where we are allowed to do so under applicable law. You can ask us to stop sending marketing messages at any time by contacting us.

We do not sell your personal information to third parties.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our services. This may include:

  • Website hosting providers

  • Email and communication providers

  • Booking or enquiry management systems

  • Payment or accounting providers

  • Professional advisers

  • IT support providers

  • Legal or regulatory authorities where required

We only share information where necessary and expect third parties to handle your information securely and lawfully.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purpose it was collected.

This may include:

  • Enquiry information kept for a reasonable period to manage customer service

  • Booking and service records kept for business, accounting, and legal purposes

  • Website analytics data kept according to the settings of the analytics platform used

When information is no longer needed, we will delete it securely or anonymise it where appropriate.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

This may include secure website systems, access controls, password protection, trusted service providers, and appropriate internal handling procedures. UK GDPR principles include integrity, confidentiality, data minimisation, storage limitation, and accountability.

Your Data Protection Rights

Under UK data protection law, you may have rights including:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to request deletion of your information

  • The right to restrict how your information is used

  • The right to object to certain types of processing

  • The right to data portability in certain circumstances

  • The right to withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

A6 Mobile Tyres
Phone: 07549 420959

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or business practices.

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